YOUR HOME NEEDS TO BE EMPTY TO BE PROPERLY RESTORED.

Experiencing water damage can be stressful and overwhelming, especially when the water is actively flooding your home. Here are the crucial steps you should take during a water damage emergency:

1. Locate The Source & Turn Off Your Water: If water is actively flooding your property, locate and shut off your main water supply to stop further flooding. Ensure you can safely access the main water line before doing so.
2. Turn Off Your Power: If there is flooding, it's essential to turn off the electricity to prevent water from coming into contact with electrical systems, which could pose a safety risk. Even a small leak can quickly escalate, so we recommend taking this precaution.
3. Call A Reputable Water Damage Company: Contact Mason-Dixon Restoration immediately. Our team will respond 24/7 to assess the damage, stop the source of the water, extract standing water, remove damaged items, and start drying the area to prevent mold and future damage. We'll also communicate directly with your insurance company and provide all the necessary documentation.
4. Remove Any Valuables (If Possible): If it's safe to do so, move valuables to a dry location. Avoid attempting to remove items if sewage is involved or if water could become electrified.

Does Homeowners Insurance Cover Water Damage?

Insurance coverage for water damage can vary depending on the specifics of your policy, including the cause of the damage and any terms or exclusions your policy may have. At Mason-Dixon Restoration, we work with all insurance companies and are here to guide you through every step of the claims process. Our goal is to help you understand your coverage, communicate directly with your insurance provider when needed, and ensure your restoration project moves forward as smoothly as possible.

Our Water Damage Cleanup & Remediation Process

Choosing a reputable restoration company like Mason-Dixon Restoration ensures that your water damage will be addressed effectively.

Here's a breakdown of our water damage cleanup process:

1. Assessment and Inspection: Our team will assess the damage, determine its source, and devise a plan for restoration.
2. Water Extraction: We will use specialized equipment to remove standing water and prevent further damage.
3. Drying and Dehumidification: High-capacity fans and dehumidifiers are deployed to dry the affected area and prevent mold growth.
4. Cleaning and Sanitizing: We clean and disinfect all surfaces to maintain a safe and hygienic environment.
5. Repairs and Restoration: Our experts will repair structural damage and restore your property to its pre-damage state.
6. Final Inspection: A thorough inspection is conducted to ensure the area is safe and completely restored.
7. Documentation and Communication: We provide all necessary documentation for your insurance claim and maintain open communication throughout the process.

What Are The Different Types of Water Damage?

Water damage can be classified into three categories, each posing different risks. Understanding these categories will help you assess the severity and urgency of the situation.

• Category 1 – Clean Water: This water originates from a clean source like broken water pipes or rainwater. It poses minimal risk but can worsen over time if not addressed.
• Category 2 – Grey Water: This water contains contaminants that may cause illness if ingested. Common sources include washing machines, dishwashers, or minor toilet overflows.
• Category 3 – Black Water: This highly contaminated water poses significant health risks. It may come from sewage backups, flooding, or toilet overflows with fecal matter.

Each category of water damage requires specific expertise and equipment for proper cleanup. At Mason-Dixon Restoration, we are trained and equipped to handle all types of water damage.

Our Water Damage Services

At Mason-Dixon Restoration, we offer a full range of water damage services to restore your property, whether it's residential or commercial.

Our services include:

• Water Damage Restoration
• Water Extraction
• Water Mitigation
• Sewage Cleanup
• Thermal Inspection
• Structural Drying & Dehumidification
• Flood Damage Cleanup
• 24/7 Emergency Water Damage Restoration

PA & MD's Top Water Damage Restoration & Cleanup Company

Mason-Dixon Restoration is the leading water damage restoration company in PA & MD, and the surrounding areas. We are equipped with the tools and expertise to handle any water damage emergency. Whether you need residential or commercial water damage restoration, we are ready to respond quickly and effectively to restore your property. Call us today!